Marketing Promotional Efforts and Generating Positive Word-Of-Mouth in Colombo Divisional Secretariat

Saraniya Devendra, Dinesh Thevaranjan


Banking industry as a part of service sector is now in a strong competitive situation. Using Positive Word of Mouth is one of the best tactic to accomplish competitive advantage and to sustain in the market. There is a requirement for generating positive word-of-mouth and an understanding the factors those are influencing on it.

Full Text:



  • There are currently no refbacks.

Copyright (c) 2016 Saraniya Devendra, Dinesh Thevaranjan

Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.


EduPedia Publications Pvt Ltd, D/351, Prem Nanar-3, Suleman Nagar, Kirari, Nagloi, New Delhi PIN-Code 110086, India Through Phone Call us now: +919958037887 or +919557022047

All published Articles are Open Access at

Paper submission: or


Mobile:                  +919557022047 & +919958037887


Journals Maintained and Hosted by

EduPedia Publications (P) Ltd in Association with Other Institutional Partners

Pen2Print and IJR are registered trademark of the Edupedia Publications Pvt Ltd.