Challenges and Prospects of Electronic Banking in Nigeria

Kabiru Garba Muhammad

Abstract


E-banking presents benefits such as online banking and elongated banking hours to customers. These benefits provide comfort, convenience and ease of use for bank transactions. Before the advent of e-banking, customers could only make transactions from a bank’s brick and mortar branch offices. E-banking has facilitated the integration of the functions of some large banks that have several branches around the country on a centralised network so that transactions can be carried out at any branch on the network without the customer being physically present in the branch. Nevertheless, e-banking like any other human activities is fraught with different challenges as well as prospects. The paper discussed the challenges and prospects of e-banking in Nigeria using the data gathered through the administration of questionnaires in Sokoto metropolis.

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Copyright (c) 2015 Kabiru Garba Muhammad

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